Return Policy

Returns

For any product: 

Notify us within 30 days if you aren’t satisfied for a 100% USD value no hassle refund.

For Tracking Devices/Subscriptions: 

Within 30 days: If the service is not what you expected, tell us and you can cancel. You’ll receive a 100% refund on the device and subscription. 

After 30 days: The device is yours to keep. You may still cancel your subscription for no cost at any time and receive a refund on any time remaining in your subscription.

Warranty Information

For any product: 

Notify us within 30 days if you aren’t satisfied for a 100% USD value no hassle refund.

For Tracking Devices: 

There is a two year hardware warranty on the tracking devices. If for whatever reason your device doesn’t appear to be working, please contact us.

If we can’t get it working, we’ll send out another device with a return label included for you to send back the broken one, all at no charge to you.

Money Back Guarantee

If you have a working, well-hidden tracking device on your car, truck, RV, trailer, or other vehicle and it is stolen, our device should help you recover it.

Contact us right away if you cannot use the tracking device to recover the vehicle and we will help. If your item is not recovered, after valid proof of theft (insurance claim and police report) with valid waiting periods receive back every penny you have paid to us and up to $500 towards your deductible.